Introduction

Thank you for shopping at the WooCommerce store of ‘Hello Testing’! We strive to provide you with high-quality products and excellent customer service. This Refund, Returns and Shiping Policy outlines the conditions under which we accept returns and issue refunds for products purchased through our WooCommerce store.

Shipping Policy

Shipping process will done within 5-7 business working days.

Return and Refund Policy

Refund will be initiated with 5-7 business working days after the item is back to source. And it will be back to source within 5-7 business working days

You may return most new, unopened items within 7 days of delivery for a full refund. We are unable to accept returns for used items, items damaged after delivery, or items without original packaging or receipt.

Return Process

We have 7 Days return policy. To initiate a return, please follow these steps:

Contact us: Before returning any items, please contact our customer service team by email at rajdeepuri.bkp@gmail.com or by phone at 7980690257 to obtain a Return Merchandise Authorization (RMA) number.

Pack your return: Include the original packing slip and the RMA number with your returned items.

Ship your return: Securely pack and ship your return to the following address:

Rajdeep Puri, 104/3, Harisava Road, Anandapuri, Post- Nonachandanpukur, Barrackpore, 24Pgs(N), Kol-700122

Shipping Costs:

Return shipping: You are responsible for the cost of returning the items to us.

Original shipping: If the return is due to our error (e.g., incorrect item shipped), we will cover the cost of return shipping.

Refund Processing 

Once we receive your returned items and verify that they meet the conditions outlined in this policy, we will process your refund within 10 business days. Refunds will be issued to the original payment method used for the purchase.

Exceptions

This policy excludes the following:

Digital products: Due to their nature, digital products such as downloads and subscriptions are non-refundable.

Sale items: Certain items sold as “final sale” or “clearance” are non-refundable. This will be clearly marked on the product page.

Gift cards: Gift cards cannot be returned or exchanged for cash.

Questions

If you have any questions about our Return, Refund and Shiping Policy, please contact us at rajdeeppuri.bkp@gmail.com or by phone at 7980690257.